Purchases & Downloads

How Buying Works

Add Products to Your Cart

You can buy a single workflow or bundle several products into one order from your cart.

Pay Securely via Stripe

All payments are processed by Stripe in USD. Any applicable tax is calculated automatically at checkout, and promotion codes can be applied there too. Guest checkout is supported — just enter your email address. See payment methods for details.

Download Your Files

Once payment completes, your downloads are available immediately, and you can re-download them anytime from your account.

Where to Find Your Purchases

Signed-In Buyers

• Account → Downloads — download your purchased files
• Account → Library — everything you own in one place
• Account → Dashboard — account overview

Guest Buyers

If you checked out as a guest, your order confirmation and download access are sent to the email address you entered at checkout. Creating an account with that same email later links your purchases to it. Stuck? Email team@neura.market with your receipt.

What You Receive

What's delivered depends on the product type:

• Workflows — a JSON file you import into your automation platform (n8n, Make, Zapier, etc.); some include YAML configs or ZIP bundles
• Prompts — the prompt text, ready to paste into your AI tool
• Documentation — many sellers include setup guides and readme files (PDF or Markdown)

Import instructions per platform are covered in Accessing Your Downloads and Technical Support.

Receipts

Stripe emails a receipt to the address you used at checkout as soon as your payment succeeds. Keep it — the receipt is your proof of purchase if you ever need help from support or want to request a refund. If you can't find your receipt, check spam, then contact team@neura.market.

Refunds

Refunds are available within 30 days of purchase when eligibility criteria are met — for example, if a product doesn't work as described. Read the full refund policy for eligibility details and how to submit a request.

Frequently Asked Questions

Can I re-download a product I bought earlier?

Yes. Purchases stay in your account, and you can re-download them anytime from Account → Downloads.

How do free downloads work?

Free workflows download without payment. If you're not signed in, you'll be asked for your email address before the download starts so we can deliver the file to you.

Can I ask the seller a question before buying?

Yes — every workflow page has a Q&A section where you can ask the seller a question publicly. See How to contact a seller.

I paid but don't see my download. What now?

First, confirm you're signed in with the same account (or checking the same email inbox) you used at checkout. Payment confirmation is usually instant, but if your download hasn't appeared after a few minutes, email team@neura.market with your Stripe receipt and we'll sort it out.

Instant Delivery