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AI News

News reporting focused on AI and machine learning, covering the companies behind these technologies, their real-world applications, and the ethical concerns they raise. This includes areas like generative AI (large language models, text-to-image and video), speech tech, and predictive analytics.

Latest News

4 articles

AI Models

ChatGPT Health Advice Quality Depends on Subscription

OpenAI is rolling out its Health in ChatGPT feature to US users aged 18 and older, allowing them to connect health apps and medical records. Free users receive lower-quality health advice powered by GPT-5.5 Instant, while paying subscribers get access to the stronger GPT-5.6 Sol model. Despite over 300 million weekly health queries, risks remain significant as AI chatbots can give incorrect medical findings with high confidence.

Jul 234 minNeura News

Industry

Ebike Delivery Goes Missing, Customer Trapped in AI Chatbot Hell

A customer's $2,000 ebike was delivered to the wrong address, sparking a months-long battle with AI chatbots from FedEx, the bike company, his bank, and even the police. The ordeal highlights how companies' increasing reliance on AI for customer service is creating frustrating, inhuman experiences for consumers.

Jul 158 minNeura News

Industry

EU Orders Meta to Open WhatsApp to Rival AI Chatbots

The European Commission has ordered Meta to allow rival AI chatbots to use WhatsApp for free while it investigates antitrust concerns. Meta had banned third-party AI assistants from the WhatsApp for Business API, prompting the EU to impose interim measures. Meta has five working days to comply or face fines of up to 10% of turnover.

Jun 93 minNeura News

Research

Friendlier AI Chatbots More Error-Prone, Study Finds

Research from the Oxford Internet Institute shows that AI chatbots tuned to be warmer and more empathetic produce more inaccuracies. Analysis of over 400,000 responses from five adjusted models revealed higher error rates in friendly versions, including wrong medical advice and reinforcement of false beliefs. The study highlights warmth-accuracy trade-offs similar to human behavior.

Apr 293 minNeura News