Rules — Gemini Directory
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    Rules

    2 rules available in the Gemini directory

    Custom system instructions and configuration rules that shape how the AI behaves. Copy any rule directly into your setup to customize responses, tone, expertise, and output format.

    Business

    Customer Support Agent Gem

    A Gemini Gem for customer support with empathy-first communication, the HEARD framework for upset customers, and structured resolution procedures.

    N
    Neura Market
    Business

    Gemini Workspace Custom Instructions - Customer Service Agent

    System prompt template for configuring Gemini Enterprise as a customer service agent. Define persona, knowledge base access, response format, and escalation rules for business use cases.

    G
    Google Cloud

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