Kai by Tettra
FreemiumAI-powered internal knowledge base that answers questions instantly in Slack.
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Knowledge ExtractionFreemium
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About Kai by Tettra
Tettra is an AI-powered knowledge management system that helps teams curate company information into a knowledge base, instantly answer questions in Slack with an AI-powered bot, and keep knowledge up-to-date and organized with automation. It serves as an internal knowledge base and knowledge management software, providing instant answers to repetitive questions.
How to Use
Create a knowledge base by adding new internal documentation with Tettra's editor or importing existing content from Google Docs, Notion, and local files. Teammates can ask questions in Tettra or Slack, and Tettra's AI bot will search the content and provide instant answers.
Key Features
- AI-powered knowledge base
- Slack integration for Q&A
- Knowledge automation
- Internal Q&A system
- Content verification and suggestions
Use Cases
- Eliminate bottlenecks and save time from repetitive questions
- Ensure reps reply with fast & accurate answers to customer questions
- Provide high-quality, consistent service for every single client
Key Features
AI-powered knowledge base
Slack integration for Q&A
Knowledge automation
Internal Q&A system
Content verification and suggestions
Pros & Cons
Pros
- Reduces time spent answering repetitive questions
- AI bot provides instant answers based on trusted content
- Knowledge automation helps keep information accurate and up to date
- Integrates tightly with Slack for seamless workflow
- Supports content in any language (interface is English)
- Free trial available and freemium plan (Scaling plan starts at $8/user/month)
- Enterprise features include SSO, SCIM, and custom onboarding
Cons
- App interface is English-only, limiting non-English speaking teams
- Scaling plan requires a minimum of 10 users ($80/month minimum)
- Advanced features like SCIM and custom reporting are only in Enterprise plan
- Effectiveness depends on team input and regular content verification
- No built-in video or rich media editing within knowledge base
Best For
Eliminate bottlenecks and save time from repetitive questionsEnsure reps reply with fast & accurate answers to customer questionsProvide high-quality, consistent service for every single client
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FAQ
How does per-user pricing work in Tettra?
A user is an account you invite that accepts the invitation. Deactivated users are not counted. The number of Slack users does not affect Tettra user count.
What happens after my free trial ends?
After the free trial, you will be asked to input a credit card to continue using Tettra.
Do you offer discounts?
Yes, paying annually earns two free months, and joining the customer testimonial program unlocks further savings. Contact sales for details.
Do you offer discounted pricing for non-profits and educational institutions?
Yes, reach out to the sales team for discounted pricing.
Do you offer enterprise pricing?
Past 250 licenses, discounted per-user rates are available to Enterprise customers.
What languages does Tettra support?
Tettra can support content in any language, but the app interface is English-only for now.
Can I share Tettra content publicly?
Yes, paid plan users can publish individual pages via shared links or create entire categories visible externally with external sites.
How does Tettra handle security and compliance?
Tettra uses regular backups, encryption in transit and at rest, a PCI Service Provider Level 1 payment processor, and world-class web hosting.