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Celeste

Paid

Meet your expert AI coworker

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Type
Saas
Company
Celeste

About Celeste

Celeste helps traditional and alternative SMB lenders collect past due payments by reducing costs, improving collection rates, maintaining compliance and preserving customer relationships. Celeste uses intelligent technology to collect SMB loan payments with precision and speed. It is a cloud-based software built to reduce missed payments and collect non-paying accounts.

How to Use

Celeste uses intelligent technology to automate collections from outreach to resolution. It provides real-time insights into borrower behavior and risk, enabling personalized collection strategies and measurable growth in recovery rates.

Key Features

  • Intelligent Automation
  • Real-Time Insights
  • Measurable Growth
  • Cloud-based platform

Use Cases

  • Automating debt collection for SMB loans
  • Improving collection rates for traditional and alternative lenders
  • Reducing manual work in payment collection processes
  • Maintaining compliance in debt collection activities

Key Features

Intelligent Automation
Real-Time Insights
Measurable Growth
Cloud-based platform

Pros & Cons

Pros
  • Leverages proprietary firm data for contextually relevant AI
  • Compliant by design with built-in ethical walls and access controls
  • Role-specific use cases reduce setup time for different industries
  • Proactive insights help teams stay ahead of deadlines and opportunities
  • Automates routine tasks like drafting follow-ups and updating records
  • Scales with demand without requiring additional headcount
Cons
  • Requires integration with Intapp products to function fully
  • Pricing is not publicly available; must contact sales for quote
  • Best suited for professional services firms; less applicable to other industries
  • May have a learning curve for teams not already using Intapp systems

Best For

Automating debt collection for SMB loansImproving collection rates for traditional and alternative lendersReducing manual work in payment collection processesMaintaining compliance in debt collection activities

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FAQ

What is Celeste?
Celeste is an AI coworker from Intapp that works from your firm's knowledge, enforces compliance rules, and scales with demand. It provides role-specific use cases for professional services industries such as private capital, investment banking, legal, accounting, and consulting.
How does Celeste ensure compliance?
Celeste enforces your firm’s access policies, ethical walls, and need-to-know rules so that it only works with information it is permitted to use. It governs every action using controls and requires human approval for sensitive actions to maintain control.
Which industries does Celeste support?
Celeste supports private capital, investment banking and advisory, legal, accounting, and consulting firms with pre-built use cases tailored to each industry.
Can Celeste integrate with other AI tools?
Yes, Celeste connects to existing systems, including Microsoft Copilot, allowing professionals to choose where to work — within Celeste, other Intapp products, or third-party AI tools.