Recontact

Recontact analyzes patterns from hundreds of user interviews, automatically generating affinity maps from raw conversations. It provides video-based citations and integrates seamlessly with all major SaaS tools with AI search over all calls. Recontact helps to get patterns from 100s of user calls and use AI to analyze what your customers are talking about.

How to Use

1. Describe a questions guide for user calls. 2. Import all calls from Google Meet, Zoom, Fireflies, Microsoft Teams. 3. Within minutes, AI tells you patterns in what users' answers and search and understand trends in this - to make a report.

Key Features

• Automatic affinity map generation from user interviews
• Video-based citations for easy reference
• Integration with major SaaS tools
• AI-powered search over all calls
• Question guide maintenance
• Call conversion to well-formatted documents
• Customer pain point identification across interviews
• Trend identification in user conversations
• AI-powered search with citations

Use Cases

• Analyzing user interviews to validate startup ideas
• Analyzing patterns in user interviews during qualitative research
• Analyzing patterns in user interviews during product discovery
• Analyzing patterns in user interviews during usability testing
• Analyzing customer support conversations