HYOUKA

Paid

Transform feedback with AI-powered survey kiosks

Data AnalyticsContact

Type

Saas

Company

HYOUKA

Visit Website

LinksLinkedIn

About HYOUKA

HYOUKA is an AI-powered survey kiosk designed to transform traditional surveys into interactive and engaging experiences. It aims to boost response rates and provide deeper customer insights with fewer questions by automatically capturing customer personas via an AI camera. It helps businesses turn feedback into actionable insights with real-time data and intuitive dashboards, supporting various feedback channels like web, email, and mobile.

How to Use

HYOUKA can be used in various settings, such as retail stores, hotels, and large venues, to collect customer feedback. It can be deployed as a kiosk, or surveys can be distributed via web, email, QR codes, or NFC. The collected data is then analyzed through intuitive dashboards to reveal actionable insights.

Key Features

AI-powered interactive surveys
Automatic customer persona capture via AI camera
Real-time data and intuitive dashboards
Omnichannel feedback support (web, email, mobile, QR codes, NFC)
Remote management for multi-store setups
Customizable surveys and reporting
Offline functionality for kitchen trucks and similar scenarios

Use Cases

Hotels enhancing guest loyalty and generating positive reviews
Retail stores acquiring new customers and improving products
Chain stores monitoring customer satisfaction across multiple locations
Large venues discovering pain points and validating changes
Medical facilities identifying potential problems with patient care

Key Features

AI-powered interactive surveys

Automatic customer persona capture via AI camera

Real-time data and intuitive dashboards

Omnichannel feedback support (web, email, mobile, QR codes, NFC)

Remote management for multi-store setups

Customizable surveys and reporting

Offline functionality for kitchen trucks and similar scenarios

Pros & Cons

Pros

Uses AI camera to automatically capture customer demographics and sentiment, reducing survey length
Supports multiple feedback channels including kiosk, web, email, QR codes, and NFC
Provides real-time dashboards for immediate insights
Offers offline functionality for venues with limited connectivity
Enables remote management across multiple locations

Cons

Requires physical kiosk hardware for AI camera features, adding upfront cost
No transparent pricing listed; requires contacting sales for quotes

Best For

Hotels enhancing guest loyalty and generating positive reviewsRetail stores acquiring new customers and improving productsChain stores monitoring customer satisfaction across multiple locationsLarge venues discovering pain points and validating changesMedical facilities identifying potential problems with patient care