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talksprout

Paid

AI-Powered Feedback Collection for Everyone

Customer SupportPaid
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Type
Saas
Company
talksprout
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About talksprout

talksprout is an AI-powered platform that collects and automates the analysis of customer feedback for products. It offers features like summarization, classification, GPT-powered chat functionality, and widget integration for websites to gather feedback, analyze sentiment, and generate actionable insights.

How to Use

Integrate the talksprout widget into your website to start gathering customer feedback. The platform processes, stores, and analyzes the data, providing insights into user perceptions. Use the AI-driven analysis to enhance customer satisfaction.

Key Features

  • Feedback collection widget
  • Automated AI-driven analysis
  • Sentiment analysis
  • GPT-powered chat functionality
  • Slack integration
  • Customizable prompts and widget style
  • Multi-language support

Use Cases

  • Gather customer feedback on a website
  • Analyze customer sentiment towards a product
  • Generate actionable insights to improve customer satisfaction
  • Inquire further about feedback using ChatGPT functionality

Key Features

Feedback collection widget
Automated AI-driven analysis
Sentiment analysis
GPT-powered chat functionality
Slack integration
Customizable prompts and widget style
Multi-language support

Pros & Cons

Pros
  • Lightweight widget with simple code integration
  • Automatic AI analysis with no setup required
  • Direct ticket creation in popular development tools
  • Private data stays in your workspace
  • Free tier available for early testing
Cons
  • Only supports ticket integrations with Linear, GitHub, and Azure DevOps
  • Basic plan limited to 300 submissions per month

Best For

Gather customer feedback on a websiteAnalyze customer sentiment towards a productGenerate actionable insights to improve customer satisfactionInquire further about feedback using ChatGPT functionality

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FAQ

How does talksprout work?
It works in three steps: 1) Integrate the widget into your website to collect feedback, 2) The platform automatically analyses sentiment and extracts insights, 3) You can turn feedback into action by creating tickets in Linear, GitHub, or Azure DevOps with one click.
What integrations are supported?
Talksprout integrates with Linear, GitHub, and Azure DevOps to create tickets pre-filled with AI analysis. It also supports Slack integration.
Is my data private?
Yes. Your feedback data stays in your workspace and is never shared with third parties.
How much does talksprout cost?
Offers a free tier to get started. Paid plans start at £7/month (Basic) for up to 300 submissions and 1 seat, or £29/month (Pro) for unlimited submissions and seats with all features. Annual billing gives a 20% discount.