Helploom

Helploom is an affordable and simple customer support software designed to offer unlimited customer support through Live Chat, a Help Center, and an AI agent. It distinguishes itself by providing unlimited messages, users, threads, and team members, unlike many competitors. The platform is minimal by design, boasts flat and affordable pricing, and can be set up in less than 3 minutes by simply pasting a script onto any website, including HTML, React, Webflow, WordPress, Shopify, and more.

How to Use

To use Helploom, copy the provided script and paste it onto your website. This setup takes less than 3 minutes. Optionally, you can use their API to identify logged-in users by passing their details, ensuring you always know who is messaging you.

Key Features

• Unlimited Live Chat
• Unlimited Help Center
• AI Agent for 24/7 support
• Unlimited users and team members

Use Cases

• Provide real-time customer support to boost conversion to sign-ups and other key metrics.
• Offload customer queries to an AI chatbot for 24/7 support, especially when human agents are unavailable.
• Enable customers to find answers themselves through a searchable Help Center with articles and collections.
• Collect warm leads by optionally asking for name and email upfront during chat interactions.