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helpix AI

Paid

AI assistant that books appointments and collects deposits while you work.

1
Customer SupportContact
Inputs: textOutputs: text
Type
Saas
Company
Helpix AI
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About helpix AI

Helpix is an AI platform that converses in your language via texts, emails, social media, live chats, and WhatsApp. Utilising an optichannel approach, it quickly answers questions just like a human would. It is an AI automation for customer service that responds instantly to client queries and maximises efficiency effortlessly. It offers automated customer service and sales across all channels.

How to Use

Integrate helpix with your existing communication channels (texts, emails, social media, live chats, WhatsApp, etc.). The AI will automatically respond to customer inquiries in their preferred language.

Helpix AI's

Key Features

  • Omnichannel communication
  • Language-adaptive communication
  • Out-of-the-box automation
  • Seamless knowledge integration
  • Advanced Natural Language Understanding (NLU)

Use Cases

  • Instant response to client queries
  • Maximising efficiency in customer interactions
  • Seamless communication across various channels

Key Features

Omnichannel communication
Language-adaptive communication
Out-of-the-box automation
Seamless knowledge integration
Advanced Natural Language Understanding (NLU)

Pros & Cons

Pros
  • Responds instantly to customers across multiple channels
  • Works 24/7 including nights and weekends
  • Integrates directly with calendar and payment systems
  • No need to learn new software or change workflow
  • Collects deposits to prevent no-shows
  • Built for professionals who work with their hands
Cons
  • Currently only chat-based; no voice or phone call support
  • May be limited to Spanish language (website in Spanish)
  • Requires initial setup of services, prices, and zone
  • Deposit collection only via Bizum (Spanish payment method)

Best For

Instant response to client queriesMaximising efficiency in customer interactionsSeamless communication across various channels

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FAQ

What is Helpix exactly?
Helpix is an AI assistant that attends your customers when you are busy. When they call or write via WhatsApp, SMS, email, or Telegram, Helpix responds instantly, gathers what they need, schedules the appointment, and optionally collects a deposit. It works 24/7, including nights and weekends.
Which channels does it support?
Helpix works on WhatsApp, SMS, email, Telegram, and through a shareable link or QR code. It uses your tone, services, and prices.
Does it also answer by phone (voice)?
No, Helpix currently works via chat and messaging only (WhatsApp, SMS, email, Telegram, or the link/QR code). Voice call support is not yet available but may be added in the future.