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Univw.AI

Freemium

Best sales CRM for start-ups and small business

1
CRMFreemium
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Type
Saas
Founded
2013
Company
Univw
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About Univw.AI

Univw is a sales CRM designed for startups and small businesses. It helps track and manage leads at different stages of the sales life cycle, shorten sales cycles, and accelerate business growth. It offers features like custom dashboards, reports, analytics, automated call QA, external automations, agent coaching, and notes and summaries. Univw CRM stands for customer relationship management software, a technology that helps in actively managing customer information and improving your sales cycle. It is used for various business verticals like Real estate, FMCG, Banking and Financial sectors.

How to Use

To use Univw, sign up for a free trial, import your data, and start managing your leads. Customize the platform to fit your business needs and leverage features like automated workflows and reporting.

Key Features

  • Lead Management
  • Custom Dashboards, Reports and Analytics
  • Automated Call QA
  • External Automations
  • Agent Coaching
  • Notes and Summaries
  • Integrated Cloud Telephony
  • Flexible Workflow Engine
  • Datalake & Visualization
  • Resource Hierarchy-Based Data Access

Use Cases

  • Automation
  • Services
  • Customer Support

FAQ

How do I manage reports on Univw? What are the Auditing capabilities of Univw

I want multiple people to collaborate on same lead, how can Univw help me with this ? What businesses does Univw CRM Support How does Access Control work in Univw Univw

Key Features

Lead Management
Custom Dashboards, Reports and Analytics
Automated Call QA
External Automations
Agent Coaching
Notes and Summaries
Integrated Cloud Telephony
Flexible Workflow Engine
Datalake & Visualization
Resource Hierarchy-Based Data Access

Pros & Cons

Pros
  • Comprehensive feature set covering lead management, telephony, analytics, and automation
  • AI-based agent coaching and intelligent summarisation
  • Flexible workflow engine to model custom business flows
  • Datalake visualization for merging multiple data sources
  • Resource hierarchy-based access control for data security
  • Freemium model with free trial for all plans

Best For

AutomationServicesCustomer Support

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