Chatbase | ChatGPT for your website
FreeBuild an AI chatbot from your knowledge base and add it to your website.
FreeFree tier
Inputs: textOutputs: text
About Chatbase | ChatGPT for your website
Chatbase provides an AI agent platform for customer experience, enabling businesses to build, test, deploy, and optimize conversational agents across chat, email, voice, and messaging channels. The no-code builder allows connecting data sources (files, links, Notion, YouTube), defining agent instructions and guardrails, and creating custom actions (e.g., retrieving invoices, showing products). Agents can handle support, sales, and product guidance, integrating with tools like Stripe, Zendesk, Shopify, Slack, WhatsApp, and more. Advanced models (Claude, GPT, Gemini, etc.) are available on paid plans. Pricing starts with a free tier and scales through Hobby, Standard, Pro, and Enterprise plans.
Key Features
No-code AI agent builder with drag-and-drop simplicity
Connect data sources: files, links, Notion pages, YouTube videos, Q&A, texts
Define custom instructions, guardrails, and actions (e.g., Stripe, Shopify, Calendly)
Test agents with real customer scenarios before deployment
Deploy across chat, WhatsApp, email, Slack, Instagram, Messenger, and more
Voice telephony and outbound campaign capabilities (Standard plan and above)
Integrations with over 20 platforms: Stripe, Zendesk, Salesforce, HubSpot, Shopify, Twilio, Zapier, etc.
Automatic agent retraining and source suggestions (Standard and Pro plans)
Advanced analytics to track resolution rates and optimizations
Multiple AI model options: OpenAI, Anthropic, Gemini, DeepSeek, Meta, Mistral, etc.
Pros & Cons
Pros
- Multi-channel deployment (chat, email, voice, Slack, WhatsApp, etc.)
- No-code setup – ready in minutes with simple configuration
- Extensive integrations with popular business tools and CRMs
- Customizable brand appearance (accent color, theming) and removal of 'Powered By' (paid)
- Ability to define guardrails and custom actions for accurate responses
- Optimization through analytics and manual instruction refinement
Cons
- Free plan limited to 50 message credits per month and 1 member
- Free plan agents deleted after 14 days of inactivity
- Advanced features like voice telephony and outbound campaigns only on Standard plan or higher
- Message credits can be expensive for high-volume usage (add-on credits at $40 per 1000)
- No dedicated support or SLAs below Enterprise plan
Best For
Customer support and issue resolution across multiple channelsSales engagement and lead qualificationProduct guidance and information retrievalHandling FAQs and common inquiries 24/7E-commerce order tracking, returns, and account management
FAQ
What is Chatbase?
Chatbase is an AI agent platform that lets you build, test, and deploy conversational agents for customer support, sales, and product guidance. Agents can be deployed across chat, email, voice, Slack, WhatsApp, and other channels without coding.
How much does Chatbase cost?
Chatbase offers a free plan with 50 messages per month and one member. Paid plans start at $32/month (Hobby) for 500 messages and 2 members, scaling up to $400/month (Pro) for 15,000 messages and 5 members. Enterprise pricing is custom. Yearly billing gives 20% discount.
What integrations does Chatbase support?
Chatbase integrates with Stripe, Zendesk, Salesforce, HubSpot, Intercom, Shopify, Slack, WhatsApp, Instagram, Messenger, Calendly, Zapier, Twilio, and many more. Higher plans include advanced integrations and API access.
What channels can I deploy my AI agent on?
You can deploy your agent on live chat widget, WhatsApp, email, Slack, Instagram, Messenger, and via voice telephony (on Standard plan and above). The agent also supports outbound campaigns.
Can I customize the agent's behavior?
Yes. You can set custom instructions, define guardrails (what the agent should avoid), create procedures, and connect actions to retrieve data or perform tasks. You can also choose the underlying AI model (e.g., Claude, GPT, Gemini).