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relish.ai

Freemium

AI-powered shopping assistant for Shopify stores

AI ChatbotsFreemium
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Saas
Company
Relish AI
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About relish.ai

Relish AI is an AI-powered shopping assistant and chatbot app designed for Shopify stores. It automates customer support, increases sales, and provides personalized, real-time support 24/7. Relish AI integrates with Shopify Inbox, Klaviyo, and Gorgias, offering features like AI chat campaigns, personalized recommendations, and automated customer support.

How to Use

Integrate the Relish AI Shopify App with your Shopify store. The AI chatbot will automatically engage customers, answer questions, provide product recommendations, and automate support tasks. Campaigns can be created in a few clicks, with the user retaining final say over responses.

Relish AI's

Key Features

  • 24/7 automated customer support
  • Personalized product recommendations
  • AI chat campaigns
  • Integration with Shopify Inbox, Klaviyo, and Gorgias
  • Automated AI training powered by GPT
  • Abandoned cart recovery
  • Live agent transfer

Use Cases

  • Automating customer support to reduce support tickets and costs
  • Boosting conversion rates through personalized recommendations
  • Capturing more emails and engaging customers with AI chat campaigns
  • Assisting in product discovery and providing instant answers to FAQs
  • Recovering abandoned carts and automating returns/exchanges

Key Features

24/7 automated customer support
Personalized product recommendations
AI chat campaigns
Integration with Shopify Inbox, Klaviyo, and Gorgias
Automated AI training powered by GPT
Abandoned cart recovery
Live agent transfer

Pros & Cons

Pros
  • Works 24/7 even when the store is offline
  • Increases conversions by up to 20%
  • Reduces support operations by over 30%
  • Easy setup with no coding required; 14-day free trial
  • AI learns and improves from user interactions over time
  • Live agent transfer for seamless escalation
  • Integrates with major e-commerce tools (Gorgias, Klaviyo, etc.)
  • Multiple pricing tiers to suit different store sizes
Cons
  • Only available for Shopify stores (not for other platforms)
  • Free tier is very limited (30 responses, 50 products, 10 FAQs)
  • Extra AI responses cost $0.04 each beyond plan limits
  • Best suited for e-commerce; not a general-purpose chatbot
  • Some advanced features require higher-priced plans

Best For

Automating customer support to reduce support tickets and costsBoosting conversion rates through personalized recommendationsCapturing more emails and engaging customers with AI chat campaignsAssisting in product discovery and providing instant answers to FAQsRecovering abandoned carts and automating returns/exchanges

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FAQ

Does Relish AI integrate with my current live chat helpdesks?
Yes, Relish AI integrates with Shopify Inbox, Gorgias, Klaviyo, Zendesk, and Recharge. When the AI cannot answer a question, it connects the customer to a live agent via live chat integration.
How does Relish AI learn and improve?
It is a personalized assistant for e-commerce stores that continuously learns from user interactions. The longer you use it, the more intelligent it becomes, with automated AI training powered by GPT.
Is there a free trial?
Yes, Relish AI offers a 14-day free trial for any plan. No credit card is required, and you can cancel anytime.
What are the pricing and plans?
Plans start with a Free tier ($0/month for 30 responses), then Starter ($9/month for 100 responses), Grow ($39/month for 1000 responses), Pro ($99/month for 3000 responses), Premium ($199/month for 6000 responses), and Enterprise ($399/month for 12000 responses). Extra responses cost $0.04 each (or $0.035 for higher plans). All paid plans have a 14-day free trial.