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hostyAi

Paid

Automate 80% of Guest Messages – Instantly

AI ChatbotsContact
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Type
Saas
Founded
2022
Company
HostyAI
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About hostyAi

HostyAI is an AI assistant for property management that automates guest communications. It offers features like tailored responses, schedule automation, personalized interactions, and instant response times to improve Airbnb rankings. HostyAI aims to revolutionize guest experience by providing 24/7 human-like responses and cutting-edge AI technology to streamline guest communication.

How to Use

To use HostyAI, sign up on the website and connect your property management accounts. HostyAI will then automate guest responses, customize messages, and handle inquiries, saving you time and improving guest experience.

Key Features

  • Automated guest communication
  • Customizable responses
  • 24/7 instant responses
  • Improved Airbnb ranking
  • Unified Inbox

Use Cases

  • Automating guest inquiries and responses
  • Personalizing guest interactions
  • Improving response times and Airbnb ranking
  • Managing guest communications for multiple properties

Key Features

Automated guest communication
Customizable responses
24/7 instant responses
Improved Airbnb ranking
Unified Inbox

Pros & Cons

Pros
  • Automates 80% of guest messages, saving an average of 18 hours per week
  • Responds in under 10 seconds, improving guest experience and review scores
  • Handles 90% of common queries without human intervention
  • Advanced AI feels human; guests often don't know they're talking to a bot
  • Seamless integration with major OTAs and PMS providers
  • Direct API sync prevents double-bookings more reliably than iCal
  • Generous 14-day free trial with full Pro access
Cons
  • Pricing is per property per month, which can add up for large portfolios (though Pro tier reduces per-unit cost)
  • Requires integration with supported PMS/OTA platforms; standalone use may be limited
  • Complex or sensitive guest issues still require human oversight and manual handling

Best For

Automating guest inquiries and responsesPersonalizing guest interactionsImproving response times and Airbnb rankingManaging guest communications for multiple properties

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FAQ

Does HostyAI work with UK-based platforms aside from Airbnb?
Yes, HostyAI integrates seamlessly with Booking.com, VRBO, TripAdvisor, and supports direct booking websites tailored for the UK market.
Is the AI response really distinguishable from a human?
HostyAI uses advanced Large Language Models (LLMs) tuned for hospitality. It adopts a natural, polite tone that is virtually indistinguishable from a professional host.
Can I try it before I commit?
Absolutely. HostyAI offers a 14-day free trial with full access to the Professional plan features so you can see the efficiency gains firsthand.
How does the calendar synchronisation prevent double bookings?
HostyAI uses direct API connections (XML) rather than slow iCal feeds, ensuring availability is updated in seconds across all channels, thereby preventing double bookings.
What happens if the AI is uncertain about a guest message?
When context is unclear, HostyAI chooses not to guess. It suggests a draft reply for the manager's approval, and for complex or sensitive cases, it alerts the manager directly.