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Dokko

Paid

Build reliable, multilingual chatbots from your documents—no code required.

#No-Code#Conversational AI#Multilingual Chatbots#Knowledge Base#JavaScript Integration#GitHub Integration#AWS S3 Integration#IT Support#Onboarding#HR#Compliance
Type
Saas
Company
Dokko

About Dokko

Dokko is a no-code conversational AI platform that transforms documents into an actionable knowledge base. It enhances team collaboration, streamlines communication, and builds chatbots with ease. Dokko acts as an organization’s central hub of knowledge, instantly converting documents into a powerful, actionable knowledge base ready to answer questions, provide insights, and streamline communication for teams and customers.

How to Use

To use Dokko, upload your documents (PDFs, Word files, etc.) to build a knowledge base. Dokko transforms these files into an AI-ready knowledge base. Then, generate a smart chatbot in a few clicks and embed it on your website or internal portal.

Key Features

  • No-code chatbot creation
  • Document to knowledge base conversion
  • Multilingual support
  • AI hallucination safeguards
  • Seamless brand integration
  • Centralized knowledge hub

Use Cases

  • Customer support
  • Research assistance
  • Product training
  • Employee onboarding
  • Compliance and safety training
  • IT support and troubleshooting
  • Diagnostics and treatment
  • Legal consultation
  • HR and recruitment
  • Political campaigns

FAQ

How does Dokko ensure data security? CrawlChat AI chatbot for documentation, support, and analytics.

Key Features

No‑code setup: upload PDFs, Word, Markdown or connect GitHub/AWS S3 to build a knowledge base instantly
Single‑line JavaScript embed for fast deployment to web or internal portals
Multilingual support for global audiences with regional and dialect awareness
Hallucination prevention via data‑anchored responses and confidence safeguards
Human handover with seamless agent escalation when needed
Real‑time monitoring and interaction tracking for continuous improvement
White‑label and brand‑tailored UI customization
Device‑agnostic access across web, mobile, and voice assistants
24/7 availability with personalized, context‑aware responses
Enterprise‑grade security with secure authentication and permissioned retrieval

Pros & Cons

Pros
  • Reads documents in full (not fragmented), preserving context and structure
  • Document-level citations make answers verifiable and defensible for regulated work
  • Supports multimodal content (tables, charts, diagrams, scanned pages)
  • One engine serves both internal teams and customer-facing chatbots with same security posture
  • No vendor lock-in: switch AI models per agent without re-indexing
  • Confidence-based human handover escalates uncertain answers to the right channel
  • Transparent pricing with three clear meters, overage controls, and cost previews before import
  • Quick deployment: most teams ship production in under a week
Cons
  • Skills and Agents are in early access; surface details may shift
  • Pricing model with three separate meters (pages, tokens, tool actions) can be complex to monitor
  • Premium parser and dedicated VPC deployment are only available on the Enterprise plan
  • Document ingestion may incur overage costs if not paused or capped correctly
  • Relies on internet connectivity; no offline mode
  • Advanced customization (e.g., guardrails layer) is not yet generally available

Best For

Customer Support Teams: Deflect tickets and provide instant, accurate answers grounded in your docs.IT Help Desks: Automate troubleshooting, FAQs, and system knowledge for employees 24/7.HR & People Ops: Answer policy questions, benefits inquiries, and guide recruitment workflows.L&D / Training: Deliver product and compliance training with interactive, document‑grounded chat.Employee Onboarding: Provide new hires with personalized, always‑available guidance from internal docs.Research & Knowledge Teams: Query large document sets to surface citations, summaries, and insights quickly.Legal & Compliance: Enable secure access to policies, contracts, and regulations with cited answers.Healthcare & Medical: Offer controlled access to guidelines and knowledge bases for clinical support.Product & Engineering: Expose technical documentation, API references, and runbooks via chat.Public Sector & Campaigns: Inform constituents and volunteers with accurate, up‑to‑date information.

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