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Click2Magic

Freemium

Enterprise-grade Live chat software for websites and mobile apps!

1
AI ChatbotsFreemium
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Inputs: text, audio, videoOutputs: text, audio, video
Type
Saas
Company
Click2Magic
LinksX

About Click2Magic

Click2Magic is a customer live chat support application designed to facilitate seamless communication between businesses and their customers. It offers features such as live chat for sales, marketplace, and support, intelligent AI chatbots, and a single interface to manage multiple web properties. The platform aims to enhance ROI by enabling uninterrupted communication and instant customer gratification.

How to Use

Integrate Click2Magic's live chat widget on your website or mobile app to engage with customers. Use bots or customer support teams to answer queries, solve concerns, and generate leads.

Key Features

  • Live chat support
  • AI chatbots
  • Multi-property management
  • Customizable widget
  • File attachments support
  • Chat history archives

Use Cases

  • Provide instant customer support on websites and mobile apps
  • Generate qualified leads through live chat interactions
  • Integrate with multi-vendor online marketplaces for better customer reach
  • Automate support ticket handling with AI chatbots

Key Features

Live chat support
AI chatbots
Multi-property management
Customizable widget
File attachments support
Chat history archives

Pros & Cons

Pros
  • 14-day free trial without credit card required
  • AI chatbots to automate responses and handle support tickets
  • Multi-property management from a single interface
  • Customizable widget to match brand
  • Supports text, audio, and video file attachments
  • Mobile apps for iOS and Android
  • CRM integrations available
  • Canned responses for quick replies
Cons
  • Basic free plan limited to 1 website, 1 bot, 1 agent, and 1k monthly unique visitors
  • Advanced features like pages visited and search filters are only available as a paid add-on ($18/month)
  • No integration with social messaging platforms (e.g., WhatsApp, Facebook Messenger) mentioned
  • Limited analytics and reporting features in basic plan
  • Only 1 bot available even in paid plans (Professional and Enterprise also include only 1 bot)

Best For

Provide instant customer support on websites and mobile appsGenerate qualified leads through live chat interactionsIntegrate with multi-vendor online marketplaces for better customer reachAutomate support ticket handling with AI chatbots

Alternatives to Click2Magic

FAQ

Does Click2Magic offer a free trial?
Yes, Click2Magic offers a 14-day free trial without requiring a credit card.
What platforms does Click2Magic support?
Click2Magic works on websites and mobile apps for iOS and Android.
What are the pricing plans?
Click2Magic offers a free Basic plan, a Professional plan at $39/month per seat (billed annually), and an Enterprise plan at $69/month per seat (billed annually). An add-on for extra features is available at $18/month.