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chaterimo.com

Freemium

AI-powered customer service & sales chatbot for e-commerce

AI ChatbotsFreemium
Inputs: text, apiOutputs: text
Type
Saas
Founded
2023
Company
Chaterimo
Visit Website
LinksLinkedIn

About chaterimo.com

Chaterimo is an AI customer care chatbot platform powered by ChatGPT, Claude, and Gemini. It provides 24/7 instant, personalized assistance to improve customer experience, reduce customer service costs, and save time for e-commerce and website owners.

How to Use

Integrate Chaterimo with your website and populate its knowledge base using copy-pasting, web scraping, file uploads (PDF, Word, TXT, CSV, Excel), or Google Shopping XML product feed. Then, customize the chatbot's appearance, role, and AI model settings.

Key Features

  • Integration with ChatGPT, Claude, and Gemini
  • Flexible knowledge base creation
  • Easy integration and data management
  • Multilingual support

Use Cases

  • Providing instant answers to customer queries on e-commerce websites
  • Offering 24/7 customer support
  • Automating customer support tasks

Key Features

Integration with ChatGPT, Claude, and Gemini
Flexible knowledge base creation
Easy integration and data management
Multilingual support

Pros & Cons

Pros
  • Very affordable: BYO API keys can save 70-90% compared to competitors
  • Quick 5-minute setup with no technical expertise required
  • Supports multiple advanced AI models (GPT, Claude, Gemini, Grok)
  • Customizable AI agents with full control over tone and behavior
  • Proactive sales features to boost conversions
  • Intelligent handoff to human agents ensures complex issues are resolved
  • E-commerce integrations provide context-aware support (order tracking, etc.)
  • Flexible knowledge base creation from various sources
Cons
  • Free tier limited to 100 messages per month
  • Full functionality requires users to provide their own API keys (BYO option) or choose pricier all-inclusive plans
  • Some advanced features (multiple widgets, proactive sales rules) are locked behind higher-tier paid plans
  • All-inclusive plans have message limits (e.g., 1,000/month on Growth plan)
  • Some GPT models may require an initial successful payment in the OpenAI API account
  • Knowledge base setup can require initial effort to populate content

Best For

Providing instant answers to customer queries on e-commerce websitesOffering 24/7 customer supportAutomating customer support tasks

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FAQ

Which AI models can I choose from?
You can choose the latest GPT, Claude, Gemini, and Grok models. The selection is kept up to date.
Why do I need to provide my OpenAI/Anthropic API key for the paid programs?
If you choose the BYO API keys option, your API key allows direct integration with the AI model's servers. This ensures fair usage billing (you pay only for actual prompts), avoids shared rate limits, and keeps your usage separate from other users. Your API key is stored securely, hashed, and never shared with third parties.
Can I create multiple chat widgets that support multiple languages?
Yes, in paid Advanced and Masterful subscription plans, you can create multiple chat-widgets. Each widget can have a different appearance, initial message language, role, and AI model settings.
How can I create a knowledge-base on Chaterimo?
You can add content to your knowledge-base by copy-pasting text, scraping web pages, uploading files (CSV, Excel, Word, PDF, TXT, under 10MB), or importing a Google Shopping XML product feed.