ambit.ai

Ambit AI is an AI assistant platform that helps customers ask, discover, buy, and act by transforming trusted resources into intelligent, engaging conversations. It leverages Retrieval Augmented Generation (RAG) to ensure conversations are safely ring-fenced to your trusted content, using web pages, PDFs, videos, and approved links to answer questions. The platform allows businesses to create a digital agent with their own branding and persona, providing intuitive, real-time chat that leads to tangible outcomes like bookings, solutions, information, task completion, or next step recommendations.

How to Use

Ambit AI transforms your content into an AI agent that answers customer questions, guides them through processes, and drives specific outcomes. You provide the content (web pages, PDFs, etc.), and Ambit AI uses it to power conversations on your website and other channels.

Ambit AI's

Key Features

• AI-powered conversations based on your content
• Customizable AI agent with your branding
• Retrieval Augmented Generation (RAG) for trusted content
• Scripted guidance for specific outcomes
• 24/7 availability
• Seamless handover to human team
• Sentiment tracking, NPS, and feedback loops

Use Cases

• Answering customer inquiries
• Guiding customers to the right product or service
• Powering internal communications and HR information
• Keeping members informed and engaged
• Optimizing e-commerce and guided selling