Ringly.io
FreemiumAI phone support for Shopify brands
About Ringly.io
Ringly.io is an AI phone agent platform designed to automate customer service for e-commerce businesses. It handles inbound and outbound calls, answering questions, checking order statuses, recommending products, and transferring calls without human involvement. The platform supports 30 languages and integrates with 7,000+ tools.
How to Use
Sign up for a free account, choose a template or build from scratch using the no-code editor, customize the conversation, connect your phone number, and deploy.
Key Features
- AI phone agents handle inbound and outbound calls
- Order status checks
- Abandoned cart recovery
- Smart AI call transfer
- Send SMS messages to callers
- Custom actions
- AI voicemails
- AI call analysis
- Integrations with 7,000+ apps
Use Cases
- Recovering abandoned carts with personalized AI phone calls
- Checking order status mid-phone call
- Transferring calls to human agents when needed
- Sending SMS messages with links and codes during calls
- Leaving personalized voicemails
- Analyzing call success and failure reasons
Key Features
Pros & Cons
- 65% resolution guarantee – refund if not met
- Attributed revenue tracking shows return on investment
- Costs less than a support hire and works 24/7
- Live in under an hour with simple Shopify integration
- Founder-led support helps refine the agent
- Natural, conversational AI; most callers don't notice it's AI
- Grounded in your business data to avoid hallucinations
- Granular control over rules, escalation, and fine-tuning
- Primarily designed for Shopify-based e-commerce brands only
- Requires initial setup and fine-tuning for optimal performance
- Overage charges apply at $0.29/min or $0.19/min beyond plan minutes
- Complex or highly specific issues may still need human escalation
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