Journal Article
Large Language Models

A Survey on Hallucination in Large Language Models: Principles, Taxonomy, Challenges, and Open Questions

Lei Huang(Harbin Institute of Technology), Weijiang Yu(Huawei Technologies (China)), Weitao Ma(Harbin Institute of Technology), Weihong Zhong(Harbin Institute of Technology), Zhangyin Feng(Harbin Institute of Technology), Haotian Wang(Harbin Institute of Technology), Qianglong Chen(Harbin Institute of Technology), Weihua Peng(Huawei Technologies (China)), Xiaocheng Feng(Harbin Institute of Technology), Bing Qin(Harbin Institute of Technology), Ting Liu(Harbin Institute of Technology)
November 20, 2024ACM Transactions on Information Systems3,344 citations

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ACM Transactions on Information Systems

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2024

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Abstract

The emergence of large language models (LLMs) has marked a significant breakthrough in natural language processing (NLP), fueling a paradigm shift in information acquisition. Nevertheless, LLMs are prone to hallucination, generating plausible yet nonfactual content. This phenomenon raises significant concerns over the reliability of LLMs in real-world information retrieval (IR) systems and has attracted intensive research to detect and mitigate such hallucinations. Given the open-ended general-purpose attributes inherent to LLMs, LLM hallucinations present distinct challenges that diverge from prior task-specific models. This divergence highlights the urgency for a nuanced understanding and comprehensive overview of recent advances in LLM hallucinations. In this survey, we begin with an innovative taxonomy of hallucination in the era of LLM and then delve into the factors contributing to hallucinations. Subsequently, we present a thorough overview of hallucination detection methods and benchmarks. Our discussion then transfers to representative methodologies for mitigating LLM hallucinations. Additionally, we delve into the current limitations faced by retrieval-augmented LLMs in combating hallucinations, offering insights for developing more robust IR systems. Finally, we highlight the promising research directions on LLM hallucinations, including hallucination in large vision-language models and understanding of knowledge boundaries in LLM hallucinations.

Analysis

Why This Paper Matters

This survey addresses a critical challenge in the deployment of large language models (LLMs): their tendency to generate plausible but nonfactual content, known as hallucination. As LLMs become increasingly integrated into real-world information retrieval systems and other applications, ensuring their reliability is paramount. The paper provides a structured and comprehensive overview of the problem, which is essential for both researchers aiming to advance the field and practitioners seeking to build robust systems.

The significance is amplified by the paper's high citation count (3344), indicating its widespread recognition and utility within the AI community. By offering a clear taxonomy and categorizing detection and mitigation strategies, it helps unify a fragmented research landscape. The focus on open-ended, general-purpose LLMs distinguishes this work from earlier surveys on task-specific models, making it highly relevant to current AI development.

Technical Contributions

The paper's main technical contributions are organized around a clear framework:

  • Taxonomy of Hallucination: It introduces a novel taxonomy that categorizes hallucinations based on their source (e.g., data, training, inference) and manifestation (e.g., factual inconsistency, input-conflict, context-conflict). This provides a structured way to understand and address different types of hallucinations.
  • Analysis of Contributing Factors: The survey systematically examines factors such as training data quality, model architecture, decoding strategies, and exposure bias that lead to hallucinations.
  • Detection Methods and Benchmarks: It reviews a wide range of detection techniques, including uncertainty estimation, consistency checks, and factuality evaluation, along with standard benchmarks used to measure hallucination.
  • Mitigation Strategies: The paper categorizes mitigation approaches into data-level, model-level, and inference-level methods, such as contrastive decoding, knowledge grounding, and reinforcement learning from human feedback.
  • Retrieval-Augmented LLMs: It specifically analyzes the limitations of retrieval-augmented generation (RAG) in combating hallucinations, noting that retrieved information can itself be noisy or misused.

Results

As a survey, the paper does not present new experimental results. However, it synthesizes findings from numerous studies, reporting that:

  • Hallucination rates in LLMs can be as high as 15-30% on certain factuality benchmarks.
  • Detection methods vary widely in accuracy, with no single approach being universally effective.
  • Mitigation techniques, such as fine-tuning on high-quality data or using retrieval augmentation, can reduce hallucination but not eliminate it entirely.
  • Retrieval-augmented LLMs still suffer from hallucinations due to irrelevant or contradictory retrieved passages.

Significance

This survey has become a key reference point for the AI field, shaping how researchers and practitioners conceptualize and tackle LLM hallucination. By clearly defining the problem space and cataloging existing solutions, it accelerates progress toward more reliable LLMs. The paper also highlights promising future directions, such as understanding knowledge boundaries and extending analysis to multimodal models (e.g., large vision-language models), which will be crucial as AI systems become more complex. Its impact is evident in its high citation count and its role in guiding subsequent research on trustworthy AI.