Customer Support Agent
Answers customer questions from your docs and escalates the ones it cannot resolve.
Free — deploy in guided steps on your own machine, or download the package directly.
Runs on
- OpenClaw≥ 0.4Claimed
- DockerClaimed
What this agent can access
Medium access- Filesystem
Read-only file access
- Network
2 allowed domains
Show 2 allowed domains
- api.slack.com
- api.openai.com
- Terminal
No terminal access
- Browser
No browser control
- Data sharing
Sends data to third-party services
- Security scan
- Automated scan passed · Neura Market official
- License
- MIT
- Package SHA-256
Customer Support Agent
Reads your knowledge base, answers customer questions in Slack, and escalates anything it is not confident about to a human channel. Ships with a grounded-answer prompt that refuses to invent policy.
Configuration
SLACK_BOT_TOKEN— Bot token from your Slack app (required)SUPPORT_DOCS_PATH— Path to your knowledge-base markdown (required)
What it can access
See the permissions panel on the listing for exactly what this agent can touch.
Requirements
- Memory
- 1 GB RAM
- OS
- linux, macos
- Docker
- Required
- Models
- claude, gpt
You'll need these API keys
Have these ready before you deploy. Secrets are entered on your machine and never stored by Neura Market.
SLACK_BOT_TOKENRequiredBot token from your Slack app
SUPPORT_DOCS_PATHRequiredPath to your knowledge-base markdown
Reviews
Loading reviews…
Version history
v1.0.0Jul 13, 2026
No changelog for this version.
More from Neura Market
FreeMeeting Notes Agent
Neura MarketOfficial PartnerTurns a meeting transcript into structured notes, decisions, and action items.
OpenClawClaude CodeGooseNo reviews yetMedium access
$9/moCold Email Outreach Agent
Neura MarketOfficial PartnerDrafts and sequences personalized cold emails from a lead list you provide.
OpenClawCrewAINo reviews yetMedium access
$39Bookkeeping Agent
Neura MarketOfficial PartnerCategorizes transactions from a CSV export and flags anomalies for review.
OpenClawClaude CodeNo reviews yetMedium access
$29/moGoogle Ads Optimizer
Neura MarketOfficial PartnerAnalyzes campaign performance and drafts bid and budget change recommendations.
OpenClawDockerNo reviews yetLow access
Similar agents
FreeDiscord Moderator
Neura MarketOfficial PartnerModerates a Discord server against your rules with human-in-the-loop escalation.
OpenClawDockerNo reviews yetLow access
$49Stripe Refund Agent
Neura MarketOfficial PartnerTriages refund requests against your policy and prepares reviewed refund actions.
OpenClawClaude CodeNo reviews yetLow access